Legal

Privacy Policy

Tri-Valley Clinic  ·  Effective Date: 04/23/2026

01

Information We Collect

We may collect personal information when you interact with our website, including when you submit forms or request appointments.

Personal Information

Name, phone number, email address, date of birth, and any information you voluntarily provide.

Usage Information

IP address, browser type, device type, pages visited, and referring URLs.

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website performance and user experience.

Communication Information

If you opt in to SMS messaging, we collect your phone number and communication preferences.

02

How We Use Your Information

We use your information to:

  • Respond to inquiries
  • Schedule and manage appointments
  • Provide administrative communications
  • Improve website functionality
  • Comply with legal obligations
03

Health Information and HIPAA

If you become a patient, your medical information is protected under the HIPAA Privacy Rule and the California Confidentiality of Medical Information Act.

This Privacy Policy applies only to website data. Medical information is governed by our Notice of Privacy Practices.

04

SMS Communications

If you opt in, you agree to receive text messages from Tri-Valley Clinic.

  • Message frequency may vary
  • Message and data rates may apply
  • Reply STOP to opt out
  • Reply HELP for assistance

SMS is not used for emergencies or clinical care.

05

Information Sharing

We do not sell your personal information.

We may share information with:

  • Service providers supporting operations
  • Legal authorities when required
06

Cookies and Analytics

We may use analytics tools to improve website performance.

07

Data Retention

We retain data only as long as necessary.

08

Data Security

We use reasonable safeguards to protect your information.

09

California Privacy Rights

California residents have rights under the California Consumer Privacy Act, including:

  • Right to know
  • Right to delete
  • Right to correct
  • Right to opt out of data sharing (we do not sell data)
10

Contact Information

Tri-Valley Clinic

680 Mowry Ave, Fremont, CA 94536

Phone: 510-598-4921

Email: contact@trivalleyclinic.com